Privacy Policy for Sai Grocery

Effective Date: 5th April

Sai Grocery values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our app and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Mobile number
• Delivery address

b. Usage Data

• Pages visited
• Items searched and purchased
• Date and time of access
• Device and browser information

c. Location Data

With your permission, we may collect your device’s GPS location to provide location-based services like nearest delivery availability.

2. How We Use Your Information

We use the collected data for the following purposes:

• To deliver groceries and services requested by you
• To process payments and orders
• To improve our services and offerings
• To send order-related updates and promotional messages
• To manage user accounts and support requests
• To ensure the security of our platform

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Delivery partners to fulfill your orders
• Payment gateway providers to process transactions securely
• Service providers who assist us with operations, marketing, and analytics
• Legal authorities, when required by law

4. Security of Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights & Choices

• You can review and update your personal information through your account.
• You may opt-out of receiving promotional communications at any time.
• You can disable location access from your device settings.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. Please review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Sai Grocery
Email: saigrocery7@gmail.com
Phone: +91-7653011501
Address: Jajpur Town, Jajpur, Odisha, 755001